Support

At Agile, we know that our customer base is our most valuable asset. As a result, we implemented the Agile Web Solutions Excellence System, which is based on our philosophy of making customers our top priority.

We want you to get the most out of our products and have a positive experience when using Agile Web Solutions. We are committed to providing the highest level of support to all of our customers, at all times. Our experienced team of support engineers is always ready to help you resolve all technical challenges.

Our Promise:

  • Timely responses: We will respond to all queries within 24 hours.
  • You know what to expect: We have clearly defined procedures for our support, which means that you always know what to expect.
  • Personal service: Moreover, you can turn to your personal account manager, who will asses your case and monitor your query on your behalf.

On-line Resources

Our Agile Support Package provides an extensive variety of online support tools. Once you log on, you will have access to our FAQs and manuals, as well as support and training request forms that will be sent directly to your personal account manager.